Gathering feedback from the field (WaaS - Branches, Apps)
all my previous customers asked me how to gather feedback internally from the field when moving to Windows 10 with the WaaS model.
Microsoft (we) should provide a tool where end users can send feedback internally regarding to the current branches. Here it should be possible to divide this feedback into 2 parts - OS feedback and Application feedback. Also a LOB-App-List should be possible to attach. So the end user in the field chooses between OS or App, which are predefined and provides feedback in a traffic light style with standardized error values e.g. not working, performance issues, crashing, working good.
This feedback should be "forceable" and afterwards sent to an internal server (for example with an sql behind) and a report should be created out of it. So the customers could get this feedback to justify their regular changes to the Management. Some customers need this kind of 'approval' and 'control'.
David das Neves commented
Probably integratable in OMS with Client on Windows Clients in the field.
The results of Test-automation should also be possible to gather and send its information to the OMS.