[Bug] Several error notifications when connecting to servers
Any time I connect to a server, I get the following notifications:
Couldn't query the computer inventory
Message: Try fixing any computer connection issues and refreshing the browser. We couldn't query the computer inventory data to determine the set of tools. Error: RemoteException: The property 'Product' cannot be found on this object. Verify that the property exists.
RemoteException: The property 'Product' cannot be found on this object. Verify that the property exists.
Message: RemoteException: The property 'Product' cannot be found on this object. Verify that the property exists.
Performance class not found:
Message: CPU performance class not found on this machine.
WAC Version 1910.2 Build 1.2.2003.11001
This happens on multiple Windows 2019 Standard servers (both domain joined and workgroup)
OS Name: Microsoft Windows Server 2019 Standard
OS Version: 10.0.17763 N/A Build 17763
Ta Dong commented
Nuno Maia commented
I stil have the problem with a new version 2007 :(
Robin Benz commented
me and some of my friends are facing the same problem
Probably because nothing is on there anymore I wiped it clean onto a another computer
.outside of here of course but you probably shouldn't be on other people's computers nicole reid ....no bueno... btw having fun on my emails, lol donkey
Eddy Tick commented
Nice by upgrading it does not work anymore, all windows server 2019 editions are not able to monitor anymore. Removed the installation and reinstalled. Same issues.
Monitor a windows domain (all 2019) from a Windows 10 (2004) machine which is not the to managed domain.
Tools are more and more unreliable, sql management studio, visual studio etc..
I am having same issue after upgrade WAC to 1910.2. I find issue with HP servers. It works fine with my new Dell EMC servers
For anyone wondering i found the download link to 1910, can confirm it fixed the issue with us accessing our physical boxs and not just virtual
How did you downgrade? I don't have the 1910 .msi file and cannot find it anywhere across the web.
Simon Gilli commented
Same issue here after the update to 1910.2 with VM's running on KVM.
After some more investigation I've found the problem for the first error in Microsoft.SME.Shell.psm1 line 2190 where Win32_BaseBoard should be retrieved but returns nothing. KVM on RHEL seems not to fill this DMI table properly which I also compared to Hyper-V or ESX where it's working fine for both cases.
I see people mentioning that they are downgrading, how are you downgrading?
Frank Fu commented
Also have same issue. Had to downgrade to 1910 from 1910.2
I am also having the same issue with 1910.2 version when try to connect to Hyper-V 2019 server.
IT Administrator commented
I am also having the same issue with 1910.2 version, downgrading to 1910 resolves the issue. Typical Microsoft breaking stuff with updates.
I'm having the same issue with 1910.2 with all of my Oracle VM (not VirtualBox) virtual servers. My physical servers seem to work fine with it.
Tero Pihlaja commented
I downgraded (reinstalled) WAC to 1910. Now it works with the same servers. So I think this is something caused by 1910.2 version.